Support

How we can help?

Microworld’s close association with all major vendors ensures our account managers are fully aware of new products and technologies and are able to advise you on your requirements. With direct contact to both distributors and manufacturers in the UK, we can offer value and fulfilment on an exceptional selection of enterprise products.  A few of the Core Technology Suppliers that we work closely with include; Intel, Microsoft, Symantec and Hewlett Packard.

As a Microsoft Gold Partner Microworld’s team of qualified sales and technical staff have years of experience. We can help by auditing your network;  monitoring your servers;  identifying, diagnosing and fixing problems remotely;  providing a fast reaction via our service desk; scheduling routine engineer visits; and providing engineer response when required.

Because your systems could fail at any time, you need a reliable IT support partner, someone who understands your business and the skills and the processes you need, someone who can respond immediately.

Our proactive support engineers monitor systems everyday so that issues are identified early on, and resolved before they cause you problems, minimising downtime for your business.

Our aim is for you to offload the strain and administrative burden of IT support with service contracts that provide the flexibility you demand.  The size of our team means that we can provide a qualified expert on your doorstep with the backup and support you require.